Frequently Asked Questions
Do you have a minimum order quantity?
Whilst there is no minimum to the number of gift boxes you buy on behalf of your business, there may be minimums to some of the customisations available, such as printing your logo on the box.
This depends on the quantity of gifts ordered and the complexity of your order. Please contact our team via email at info@exclusively-luxe.com to find out more.
Can you source products outside your core range?
Absolutely, we love doing this and will be happy to source any particular products you may be looking to incorporate into your gifts. A minimum order of 50 gift boxes applies for this service.
Can you ship outside the UK?
Yes, we do. We work with Royal Mail, DHL and UPS and can deliver your order anywhere in the world. Please contact us at info@exclusively-luxe.com so that we can advise you of local sending restrictions.
Can my company logo be printed on the box?
Yes, we would be happy to print your logo on your box. This would require a minimum order of 25 boxes. We offer white and black boxes as standard, but, subject to order lead times, can offer alternative colours. Please contact our team via email for further details at info@exclusively-luxe.com
What is the lead time for corporate orders?
This depends on the nature of the product; generally, this can range between 3-4 weeks for bespoke gifts that are part of our supply network. For curated gifts that are specially made for you, this can take between 4-10 weeks to provide us ample time to come up with ideas, produce samples and ensure that we have sufficient time to execute and deliver the order. We can, of course, work to shorter lead times on request.